Candy Crush disappears from Facebook leaving users wondering what happened

Candy Crush not working on Facebook

The issues with Candy Crush seem to have begun on Friday (July 28) when many went to play the game and realised it was gone.

When you try and search for the game, which can be played through the social media site, it isn’t there at all for many people.

Others are getting a strange error message that says “no longer available” when they try and click on the popular game.

Frustration is flooding Twitter, where one person wrote: “Anybody know why Candy Crush is no longer on Facebook?”

“Did Facebook take down Candy Crush?” said another, while a third added: “No Candy Crush on Facebook?”

What happened to Candy Crush on Facebook?

Facebook hasn’t addressed the issues, but Meta hasn’t announced any plans to remove Candy Crush from the platform.

So, we can assume there is simply a bug within the game that’s causing it to malfunction and not work for many on Facebook.

Glitches are usually short and fixed after a few hours. However, if you’re feeling impatient, find some things that might help below.

Five possible fixes and how to report a bug

1. Log out of Facebook and back in
2. Delete the Facebook app and reinstall
3. Check your internet connection
4. Clear your Facebook cache
5. Try playing Candy Crush in a browser

If none of these things work, close the Facebook app and wait for a few hours. By then, Candy Crush should have returned. If it doesn’t, you can report a bug by tapping ‘More’ in the mobile app. Then, scroll down to ‘Help and Support’.

After that, press Report a Problem > Something Isn’t Working. Then, select the Facebook product you’re having a problem with and describe your problem, including the steps you took to encounter the issue. You can also add a screenshot from your camera roll.

Once you submit a report, Meta reviews it immediately and contacts the appropriate team to have the issue resolved as soon as possible.

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