Amazon accounts were not hacked with fake locker addresses, company confirms

Amazon locker address hack rumor

In early December, users noticed that some strange locker pick-up addresses had been added to their account that couldn’t be removed.

This prompted widespread panic that thousands of Amazon accounts had been hacked with fake addresses, but we now know that’s not the case.

One person wrote online: “Warning Guys. Amazon has been hacked and these hackers are adding Amazon Locker address to people account.”

“Hey guys check your Amazon account! They hacked and created fake addresses to send stuff to on our accounts. Mine had three addresses I know nothing about,” another said.

A third person added: “Amazon accounts got hacked this morning. Check your addresses for Amazon Locker and Hub addresses added without you knowing.”

Amazon confirms users weren’t hacked

Amazon has confirmed on Twitter/X that users have not been hacked and the addresses were accidentally added by the company “in error”.

“This isn’t a data security matter and our systems are secure. Amazon pickup locations were added to a small number of customer accounts in error,” Amazon Help said.

“We apologize for any inconvenience this may have caused, and customers with questions about their account are welcome to contact customer service,” the statement continues.

The addresses all belong to real Amazon lockers across the United States and there has been no fraudulent activity.

Company is working to fix the issue

Amazon said they are “working to fix the issue,” so the fake addresses should be deleted from your account soon.

If you want further help regarding this issue, the company is advising people to contact them via their Help & Contact page.

You should select Something else > Sign In > I need more help > then type Customer Service.

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